Technical issues don't have to remain indecipherable. In this region of Amiableworld, we can translate your technical hieroglyphics into language you can understand. Join us on an archeological dig to uncover the wonders of your sign, design and digital color printing software. Learning more about your Amiable product can reveal hidden treasure never dreamed of, like those unearthed from King Tut's tomb. Together we can excavate the heretofore unused areas of your program to reveal tools and features that can transform your business into a more profitable and productive one. Remember, this is not a passive adventure. Your questions and suggestions can take this exploration team in new and exciting directions!

We have structured this page to help you when you need it. We are expanding this section and we want your help! Our users always have the best tips and tricks with Amiable products, and we want to share your knowledge with everyone. E-mail Product Support your best tips and tricks with Amiable products, and you may just win "Tip of the Month." If you win, we will post your tip or trick, promote your business and give you a link to your home page. If you don't have a home page, include your address with your tip or trick and, if you win, we will send you an Amiable Technologies mouse pad!

Tech Notes are answers to your questions, solutions to problems that sometimes arise, and tips to ease your work production. Now you can search tech notes. Here are samples of what you can expect to find in the Tech Notes section:

  • Can't output from FlexiSIGN-PRO 5.7v6 for Windows 95
  • Mac OS 8 and Amiable products
  • Updated Appendix on creating PostScript Files (PDF format)
  • Compatibility between Amiable products and Microsoft Intellipoint software

Tips and Tricks are just that! Tips and tricks that you can use in Amiable software products. Since many of these tips and tricks will be provided by our users, send in your favorite tip to Product Support. Here is what can be found in the Tips and Tricks section:

  • Adobe PostScript Frequently Asked Questions
  • Creating Flexi Step-By-Step Sign
  • Matching color swatches your customer gives you
  • Duplicating objects. Is there an easier way?

Download files to get the latest drivers and updates for your Amiable product. In this section, all the new product updates, drivers and other patches. Recently added files include:

  • Update to Flexi 5.8 that fixes Type 1 font problem.
  • FlexiSIGN-PRO 5.7v2 for Macintosh
  • ENCAD GS ink calibration for the ENCAD PROe series
  • TWAIN scanning update for Flexi 5.7v3 Windows.
IMPORTANT!

In order to best serve our users, we MUST have the following information when sending e-mail for support:

  • Your User Number
  • Product name and version number (i.e. FlexiSIGN 5.7v3)
  • Amount of RAM and type of CPU
  • System software (i.e. MacOS 7.5.3, Windows 95, etc)
  • Printer and what port it is on (if applicable)
  • Cutter/Plotter and what port it is on (if applicable)
  • Scanner Model (if applicable)
 

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Updated Thursday, February 06, 2003